Privacy Policy

The data controller responsible for your personal data is:

Synaption Neurotechnology Ltd

London, United Kingdom

For any data protection enquiries, please contact us at: privacy@synaption.com

We may collect and process the following categories of personal data:

• Contact information: name, email address, organisation, and any information you provide through our contact form.
• Technical data: IP address, browser type and version, operating system, referring URL, pages visited, time and date of access, and other diagnostic data collected automatically when you visit our website.
• Usage data: information about how you use our website, including page views, navigation paths, and interaction patterns, collected through privacy-respecting analytics.
• Communication data: any personal data contained in correspondence you send to us, including enquiry type and message content.

We do not collect any special category data (such as health data, biometric data, or genetic data) through this website.

We use your personal data for the following purposes:

• To respond to your enquiries and provide information you have requested.
• To operate, maintain, and improve our website.
• To analyse website usage and optimise user experience through privacy-respecting analytics.
• To comply with legal obligations and protect our legitimate interests.
• To communicate with you about research collaborations, partnerships, or other business opportunities you have expressed interest in.

We process your personal data on the following legal bases under the UK GDPR and EU GDPR:

• Consent (Article 6(1)(a)): where you have given clear consent for us to process your personal data for a specific purpose, such as submitting a contact form or accepting cookies.
• Legitimate interests (Article 6(1)(f)): where processing is necessary for our legitimate interests, such as improving our website, understanding how visitors use our services, and managing business relationships, provided these interests do not override your rights and freedoms.
• Legal obligation (Article 6(1)(c)): where processing is necessary to comply with a legal obligation to which we are subject.

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

• Contact form submissions: retained for up to 24 months from the date of submission, unless an ongoing business relationship requires longer retention.
• Analytics data: aggregated and anonymised data may be retained indefinitely. Individual-level data is retained for no more than 14 months.
• Communication records: retained for the duration of any business relationship plus a reasonable period thereafter.

When personal data is no longer required, it will be securely deleted or anonymised.

Under the UK GDPR and EU GDPR, you have the following rights regarding your personal data:

• Right of access: you have the right to request a copy of the personal data we hold about you.
• Right to rectification: you have the right to request correction of inaccurate or incomplete personal data.
• Right to erasure: you have the right to request deletion of your personal data where there is no compelling reason for continued processing.
• Right to restrict processing: you have the right to request that we limit the processing of your personal data in certain circumstances.
• Right to data portability: you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to object: you have the right to object to processing of your personal data based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at: privacy@synaption.com

We will respond to your request within one month. If your request is complex, we may extend this period by a further two months, and we will inform you of any such extension.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit ico.org.uk for more information.

Our website uses cookies and similar technologies to ensure the website functions correctly and to improve your experience.

• Strictly necessary cookies: required for the website to function. These cannot be disabled.
• Analytics cookies: used to understand how visitors interact with the website. We use privacy-respecting analytics that comply with GDPR requirements. These are only set with your consent.

We do not use cookies for advertising or tracking purposes. You can manage your cookie preferences through your browser settings or through our cookie consent mechanism.

We do not sell your personal data to third parties. We may share your data with:

• Service providers: trusted third-party providers who assist us in operating our website and conducting our business, subject to appropriate data processing agreements.
• Legal requirements: where disclosure is required by law, regulation, or legal process.

Where personal data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authority.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, and regular security reviews.

While we take reasonable precautions to protect your data, no method of transmission over the internet is entirely secure. We cannot guarantee absolute security of your personal data.

Our website is not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or our data practices, please contact us: